Refund Policy
Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns:
- You have 14 days from the date of delivery to initiate a return.
- Items must be unworn, unwashed, and in their original packaging with tags attached.
How to Return:
- Email us at store@bluemingogrill.com to request a return authorization.
- Pack the item securely and include a copy of your receipt.
- Ship the item to the address we provide.
Refunds:
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Exchanges:
- We currently do not offer exchanges. If you’d like a different size or color, please return the original item and place a new order.
Final Sale Items:
- Certain items (e.g., sale items) are final sale and cannot be returned.
Shipping Costs:
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us: If you have any questions about our return policy, please contact us at store@bluemingogrill.com.
Thank you for supporting our small business!