Refund Policy

Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns:

  • You have 14 days from the date of delivery to initiate a return.
  • Items must be unworn, unwashed, and in their original packaging with tags attached.

How to Return:

  1. Email us at store@bluemingogrill.com to request a return authorization.
  2. Pack the item securely and include a copy of your receipt.
  3. Ship the item to the address we provide.

Refunds:

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.

Exchanges:

  • We currently do not offer exchanges. If you’d like a different size or color, please return the original item and place a new order.

Final Sale Items:

  • Certain items (e.g., sale items) are final sale and cannot be returned.

Shipping Costs:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us: If you have any questions about our return policy, please contact us at store@bluemingogrill.com.

Thank you for supporting our small business!